The number is: 0844 848 7700
Monday to Thursday: 10.00 am - 4.00 pm
Friday: 10.00 am to 1.00 pm
Liverpool Advice Alliance is a partnership arrangement through Liverpool Specialist Advice Services (LSAS) and all seven CAB in Liverpool. The service is being funded provisionally by bureaux and we are using Call Handling to operate it as a ‘virtual call centre’. The service will enable bureaux to plan and weight their advice rotas and ensures flexibility as bureaux can log in and log off as required.
At least one bureau will be on duty at any one time between 10.00am and 4.00pm on Monday to Thursday and 10.00 am - 1.00 pm on a Friday. A 24 hour Q-Call service will operate outside of these hours or when all lines are busy.
Liverpool Advice Alliance is being operated through a unique ‘CASE’ outlet that has been set up specifically for the service. This will allow bureaux to share information easily between each other and will continue to develop the excellent working relationship between bureaux in Liverpool.
North Liverpool Citizens Advice Bureau is a company limited by guarantee. Limited Company No 3662414, registered in England. Registered Charity No 1073448. Registered office: 36/38 Breckfield Road North, Liverpool, L5 4NH. Tel: 0151 285 1080.