North Liverpool

Citizens Advice Bureau

About Us and the Advice

That We Provide

North Liverpool CAB is a charity and a registered company limited by guarantee. Our core funding comes from Liverpool City Council. We provide free, confidential, impartial and independent advice to the communities of North Liverpool. Our advice is provided by trained advice workers over the telephone or in-person from offices in Anfield, Norris Green and Walton

We are a member of Citizens Advice, the national organisation that provides the extensive information system we use to advise clients and sets standards for advice, training, equal opportunities and accessibility in the bureau. We speak up for change in social policies; from our clients� experiences we can see where services and policies are failing and share the Aims and Principles of the CAB Service

What Advice and Information Do We Provide?

North Liverpool Citizens Advice Bureau provides Gateway information, generalist advice and specialist advice.

Telephone Gateway Service

You can access our information and advice services by telephoning our Gateway Service on 0151 285 1081.  You will be able to speak to a Gateway Interviewer who will assess your enquiry and, if needed, will arrange an appointment with you for your preferred CAB Office in either Anfield, Norris Green or Walton

Generalist Advice

Using the CAB Service's unique information system all of our offices provide free, confidential, impartial and independent advice and information on a wide range of subjects to the communities of North Liverpool. We can work with you to sort out any debt worries and claim all the benefits you may be entitled to. We can help with housing and employment problems, or deal with queries about consumer or tax issues.

Specialist Advice

We offer specialist advice casework and representation in welfare rights, debt and housing. This advice is available from Specialists based at Anfield, Norris Green and Walton by caseworkers funded by the Legal Services Commission assisted by trained advice work volunteers. To be eligible for this service you must be on a low income and eligible for Legal Help.

How Do I Access Advice?

In order to access our generalist and specialist advice services you need to telephone our Gateway service on 0151 285 1081. The opening times and contact details of our offices can be gained from our Contact Us page. We do not currently provide email or online advice. Online advice on a variety of issues is available at: www.adviceguide.org.uk. Other sources of advice are also available from organisations listed on our Links page.

North Liverpool Citizens Advice Bureau is a company limited by guarantee. Limited Company No 3662414, registered in England. Registered Charity No 1073448. Registered office: 36/38 Breckfield Road North, Liverpool, L5 4NH.
Tel: 0151 285 1080 (Please note this is not an advice line).